Last Updated: 16/08/2024

1. Introduction

Welcome to Albarqah (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or make a purchase.

2. Information We Collect

We collect various types of information to provide and improve our services:

 

• • Personal Information: When you create an account, place an order, or sign up for our newsletter, we may collect personal details such as your name, email address, phone number, and shipping address.

• • Payment Information: We collect payment information to process your orders, including credit/debit card numbers or other payment details. This information is securely handled by our payment processors.

• • Browsing Information: We automatically collect information about your interactions with our website, including your IP address, browser type, and pages viewed. This helps us understand how you use our website and improve your experience.

• • Cookies: We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and track usage patterns.

3. How We Use Your Information

We use the information we collect for various purposes, including:

 

• • Order Processing: To process and fulfill your orders, including sending you confirmations, invoices, and shipping details.

• • Customer Support: To provide customer service and support, respond to your inquiries, and resolve any issues.

• • Marketing: To send you promotional materials, newsletters, and special offers (you can opt out at any time).

• • Website Improvement: To analyze website usage and improve our website, products, and services.

• • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

 

• • Service Providers: Third-party vendors that help us operate our website, process payments, and deliver products to you.

• • Legal Requirements: If required by law, we may disclose your information to government authorities or other third parties in response to legal requests, subpoenas, or court orders.

• • Business Transfers: If Albarqah is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

6. Your Choices

 

• • Account Information: You can update or delete your account information by logging into your account on our website.

• • Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe link in the email or contacting us directly.

• • Cookies: You can adjust your browser settings to refuse cookies or alert you when cookies are being used.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Please review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Albarqah Customer Service
Email: support@albarqah.com
Phone: +92-3338209078